Fraud prevention

Please read through the below information thoroughly so you can be well informed.

Unfortunately, the internet can never be 100% secure. We at Remsure will always do everything we can on our side to ensure that your money transfers are safe and secure, however criminals operate on the internet and we want to make sure that you do not expose yourself to criminal activity or fraud online. We have compiled the following list of simple things that you can do to protect yourself from these threats online.

Never disclose personal information to someone you do not know personally

Do not disclose any of your personal details to anyone online unless you are 100% sure that you know who it is you are talking to. Criminals mask themselves as people you may know, or as people asking for help. Identity theft is a serious crime that can be avoided by keeping your personal details to yourself.

Do not send money to someone you do not know

Do not send money to anyone online unless you are 100% sure that you know them personally. If you do not know the person that is asking for money, for whatever reason, do not send it to them. It could be fraud. Never let them know your personal banking information either as this could also grant them access to your money.

When in doubt, always double check

If you are contacted by someone claiming to be from an official body or organisation and you are not 100% sure of it, double check that they are who they say they are. Do this by contacting the company or organisation yourself by using their registered contact information. Do not try and contact them using the information that has been provided in any of the suspicious emails or attempts of communication.

This is a common online scam that fraudsters use and it is called “phishing”. These scams are designed by criminals who are trying to get access to your bank accounts, or by gaining your trust in a bid to get you to send money to a con artist. Always confirm with the company that you are dealing with directly before you send them any information. Some common form of phishing communications are masked as the following:

  • Someone getting in touch with you, or receiving a message saying that your account has been compromised and you need to provide new passwords to be able to get back into it.
  • You are contacted by a provider saying that you need to pay fees or penalty charges or you will risk services being cut off from you. This is a common scam delivered by con artists pretending to be utility companies or working for a government revenue agency.
  • Someone gets in touch to let you know the news that you have won a prize, but that you must first pay taxes of some fees up front before you are able to collect the prize.

Unfortunately there are many more common scams like this out there. These scammers and con artists deliberately play on people’s sense of generosity, sympathy or their desire not to come across as being rude.

You must never feel obligated to engage with or discuss any of your personal information with people that you do not know or trust. If you feel that you may have been exposed to this sort of scam, remember you are within your rights to simply say no and delete all the messages that they have sent you.

If you are worried about fraud or are concerned that you may have been a victim of fraud, then the best thing to do is to contact your local law enforcement for help.

A general rule to go by is that if you receive something from someone that you do not know, do not open it or answer it. If something seems too good to be true, then it most likely is too good to be true and is probably a scam.